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Cookies and Privacy Policy

At City Aesthetics and Laser Clinic, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal and payment information when you interact with our website, powered by Wix.

If you have any questions or concerns, please contact:

1. Information We Collect

1.1 Personal Information

When you make an enquiry or booking, we may collect the following:

  • Your name

  • Contact details (email address, phone number)

  • Booking preferences and details

1.2 Payment Information

If you make a payment for bookings or services through our website:

  • Payment details (e.g., credit or debit card information) are securely processed by Wix Payments or other payment providers integrated within the Wix platform.

  • We do not store payment card information on our servers. All transactions are encrypted and processed through Wix’s secure payment system, which complies with PCI DSS standards.

1.3 Cookies and Website Usage

Wix uses cookies to:

  • Enable essential website functionality (such as booking and login).

  • Remember your preferences for future visits.

  • Improve website performance and user experience.

For more information about Wix’s privacy practices, please visit their Privacy Policy.

2. How We Use Your Information

We collect and use your data for the following purposes:

  • To facilitate bookings and purchases

  • To process payments securely

  • To communicate important updates or reminders regarding your appointments

  • To improve the website’s functionality and user experience

  • To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share your information with:

  • Service providers (such as Wix, payment processors) to help with bookings and payment processing.

  • Authorities, where required by law.

4. Cookies Policy

4.1 What Are Cookies?

Cookies are small files placed on your device when you visit our website. They help us provide essential functionality and enhance your experience.

4.2 Types of Cookies We Use

  • Essential Cookies: Necessary for the basic operation of the website, such as managing bookings.

  • Preference Cookies: Store your preferences, such as language or location settings.

  • Performance Cookies: Help us improve website functionality (e.g., remembering which pages you visit most often).

4.3 Managing Cookies

You can control cookies through your browser settings. If you disable cookies, some website features may not work as expected.

For more information about managing cookies, please visit www.allaboutcookies.org.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, use, or disclosure.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request corrections to any inaccurate or incomplete data

  • Request the deletion of your data

  • Object to or restrict the processing of your data

  • Request data portability

To exercise these rights, please contact us at info@cityaestheticsandlaserclinic.com.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend that you read their privacy policies before providing any personal information.

8. Updates to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

By using our website, you consent to this Cookies and Privacy Policy. If you have questions, feel free to contact us.

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